The club I work in is due to have it's yearly meeting. Basically customers come to this meeting to discuss how well/badly the club is performing financially and how the year has gone. There is also a section where people can put letters in ahead of time to be read out at the meeting and hopefully get a resolution.
In theory, I love the idea of this section. Customer's can give feedback and make suggestions on how to take the business forward.
It never actually works like this though. I have yet to hear anything productive. It's always a series of moans and whines about the things they don't like (and very rarely are any solutions offered).
Also, people use this opportunity to attack each other and moan about each other. I mean come on, we're meant to all be grown ups here! If you have a problem with someone, go up to them and have a mature discussion - to their face!
I can't stand the whole "run to the teacher" trend this causes. If children behaved in this manner, they would be told to "stop telling tales".
Also, if you have this many grievances, and hate the place so much, I have to question why you continue to come in. No one forces you to drink in the club for upwards of 8 hours a day, 7 days a week. No one forces you to interact with the customer you are bitching about. Seriously, grow up!
I suppose I should be thankful that these bitchy letters aren't usually aimed at the staff (touch wood!). Although they do like to regularly discuss the bar staff's lives and offer opinions on them - more to come on that in another post!
What is your opinion on "grown-ups" tattling like pre-schoolers?
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